Terms and conditions
Effective Date: 22/06/2025
Welcome to Del-Nevo & Co.. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Del-Nevo & Co. Throughout the site, the terms “we”, “us” and “our” refer to Del-Nevo & Co. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.
2. Product Information
We take great care to ensure our product descriptions and images are accurate. However, slight variations in scent, packaging, or texture may occur due to handcrafted processes or supplier updates.
3. Pricing and Payments
All prices are listed in GBP (£) and include VAT (where applicable). We reserve the right to change prices at any time. Secure payment options are available at checkout via Shopify Payments and supported providers.
4. Shipping
We currently ship only within the United Kingdom. Please allow 2–4 working days for order processing and delivery. Shipping delays due to postal services are outside our control but we will always do our best to assist.
5. Returns and Refunds
We hope you love your Del-Nevo & Co. products. If you're not fully satisfied, please refer to our Return Policy for eligibility and instructions.
6. Intellectual Property
All branding, logos, designs, text, and images on this website are the intellectual property of Del-Nevo & Co. and may not be reproduced without permission.
7. User Conduct
You agree not to misuse the website, commit fraud, or attempt to hack or disrupt our service in any way. We reserve the right to deny access to anyone who violates these rules.
8. Limitation of Liability
We are not liable for any injury, loss, or damage arising from the use of our products or website. All items are used at your own risk. Always read product instructions and ingredients carefully.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled by the appropriate courts in the United Kingdom.
10. Changes to Terms
We reserve the right to update or change these Terms at any time. Updates will be posted on this page. Continued use of the site means you accept these changes.
Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@delnevo.co
Phone: +44 7767 684 015